In the Invoices/Credit notes tab on the Transactions page, the invoices and credit notes are listed. The records with the Issued billing status are invoices and the records with the Reversed billing status are credit notes. You can view the invoice and credit note details as well as download them to your local device.
To view the details of an invoice or credit note, click the invoice No. to open the Invoice details or Credit note details window.
*Note: When the billing status is Confirmed, there will be no invoice or credit note available for viewing or downloading.
To download an individual invoice or credit note, complete the following steps:
1. Click the invoice No. of an invoice or credit note.
2. In the Invoice details or Credit note details window, click Download.
To download multiple invoices or credit notes in bulk, complete the following steps:
1. Select one or more invoices or credit notes.
*Note: Instead of downloading both invoices and credit notes, you can download either invoices or credit notes at the same time.
2. Click Download.
Alternatively, you can hover your mouse over an invoice or
credit note and click the Download (
) button at the end of
the row.
•Q1: Will invoice for the government sector be billed via Vendors@Gov?
A1: Vendors@Gov is not supported directly by the STEP company portal. You may like to contact your counterparts at the corresponding institution to facilitate this payment method.
•Q2: Can invoices be issued separately to L&D admins and not via the portal?
A2: Currently all invoices are generated and maintained in the portal.