My profile allows students to view and manage the following information:
• Personal particular
• My wallet – Bank and billing details
• My instalment – Instalment milestones
• My letter – Download system-generated letters
• Announcement
• Notification
• Survey
To configure your profile, click the photo in the upper-right corner, and then select My profile.
• Q1: How can I update my resident status?
A1: You can either click Retrieve Myinfo in My profile > Personal particular to retrieve your personal information from Myinfo, or click Request to change and change it accordingly. Note that if you have an outstanding application pending approval, you will need to wait for your course enrolment confirmation before requesting to update any personal information.
• Q2: I have been issued an NRIC due to my successful PR application, do I log into STEP with my new NRIC via Singpass?
A2: In this case, please do not log in to STEP with your SingPass. Instead, log in to STEP with your Student ID and password. Then you can update your FIN number to your newly issued NRIC number by clicking Request to update in My profile > Personal particular > Personal information. In this way, you can retain your Student ID with your updated NRIC number, along with your learning history.